FAQ – Vitakem

How can I find out the status of my production run?

When you’ve got questions about anything concerning your account – including the status of your production run – you only need to contact one person: your account executive. To make things easier for you, we assign one person to each account as your point person. They will help you with any questions or concerns that […]

Do you offer private label vitamins and supplements that I can sell under my own brand?

Yes we do. In fact, we highly recommend this as one of the most cost-effective ways to either start a nutrition business or expand your product line. Choose from among our 200 different private label vitamins and supplements in stock. Each is formulated for marketability and customer satisfaction.

If I’m importing my products into another country. Can you help me with documentation?

Yes. We have an extensive network of ingredient suppliers. We will work with them to help you source the most cost-effective ingredients required for your formulation.

Do I need to have a formulation already to get started with you?

No. You can formulate your product with the help of our top-notch chemists. They bring years of industry experience to developing the perfect product for your business. To avoid the expense of stability testing, however, we highly recommend you consider our stock formulation options for private label vitamins and supplements.

How long will it take to manufacture my supplement or vitamin product after we put in an order?

You’ll love our turnaround time. It takes 4-6 weeks for new orders and 3-4 weeks for reorders.

Do you offer blind drop shipping?

Yes, we do and we can process exchanges and returns as well.

I don’t have much warehouse space. Can you store and drop-ship products for me?

Yes, we can store your products in our warehouse and ship them according to your direction. For use of our storage facilities and drop ship program we charge a fee according to the extent of the services provided. This fee is separate from the shipping charges for which we bill you monthly according to use. […]

Do you have any international certifications?

Yes, we have an FDA cGMP-certified supplement manufacturer facility. The good manufacturing practices (GMPs) we adhere to meet both World Health Organization (WHO) and European Union (EU) requirements as well.

I’m concerned about meeting FDA regulations – how can you help me make sure ‘ Im in compliance?

We meet all current Good Manufacturing Practices (cGMPs) as required by the FDA. Furthermore we offer a free FDA-labeling evaluation service to help you verify that your labeling is also FDA-compliant.

Do you offer custom package design help and do you manufacture packaging as well?

Indeed we do, you can get your product manufactured, labeled and packaged with us, from start to finish. We can help you design your packaging and manufacturer the custom packaging for you as well.